Terms of Service | Seer

Version 1.1Last Updated: 10 August 2026Effective: 10 August 2026

1. INTRODUCTION AND ACCEPTANCE

Welcome to Seer, an offline-first salon management platform for salons and spas in Tamil Nadu, India.

These Terms of Service ("Terms", "Agreement") govern your access to and use of the Seer Progressive Web Application and website (collectively, the "Service") provided by Indraveen Technologies.

By creating an account, installing the app, or using any part of the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

Company Details:

Business Name: Indraveen Technologies
Business Location: Selaiyur, Chennai - 600073, Tamil Nadu, India
Business Contact: +91 79047 54545
Email: support@indraveentech.in

Governing Law: These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

2. ELIGIBILITY AND ACCOUNT REQUIREMENTS

2.1 Age Requirement

You must be at least 18 years of age to create an account and use the Service.

Important: Seer is designed for salon/spa business owners and involves managing staff data, services, and commission calculations.

2.2 Account Registration

To use the Service, you must:

Provide accurate, complete, and current information during registration
Provide a valid email address (this will be your login credential as the salon owner)
Create a strong password or authenticate via Google OAuth
Provide your salon name and address
Maintain and promptly update your account information to keep it accurate

2.3 Account Security

You are solely responsible for:

Maintaining the confidentiality of your password and login credentials
All activities that occur under your account
All staff accounts created under your salon
Notifying us immediately of any unauthorized access or security breach
Logging out from shared or public devices

We are not liable for any loss or damage arising from your failure to secure your account. You agree to immediately notify us at support@indraveentech.in if you suspect any unauthorized use of your account.

2.4 One Account Per Salon

Each salon/spa business may maintain only one active owner account. Creating multiple accounts to circumvent usage limits, extend free trials, or evade payment obligations is strictly prohibited and may result in immediate termination of all associated accounts without refund.

3. SERVICE DESCRIPTION

3.1 What Seer Provides

Seer is an offline-first Progressive Web Application (PWA) that enables salons and spas to:

Track services performed by staff members
Calculate staff commissions automatically
Generate weekly settlement reports
Record customer service history (optional)
Work offline (staff devices) and sync automatically when online
Export business data in XLSX format even after subscription expires
Manage multiple staff members with individual offline-capable logins
Maintain complete audit trail (no deletion, only cancellation of services)

3.2 Offline-First Architecture

Seer is designed specifically for staff to work without internet connectivity.

Owner Account:

Requires internet connection to login and access data
Data is stored on our servers
Can be accessed from any device

Staff Accounts:

Work completely offline after initial setup
Data is stored locally on staff devices using browser IndexedDB
Automatically syncs to server when internet connection is available
Requires accessing the app at least a couple of times while online for proper offline functionality

Important: You are responsible for ensuring staff devices sync regularly when online. We are not liable for data loss arising from staff-device failure, browser data clearing, or failure to synchronize data where such loss results from circumstances outside our reasonable control.

3.3 Service Availability

We strive to provide reliable and continuous access to the Service, but we do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to:

Scheduled maintenance (we will notify you in advance when possible)
Emergency maintenance or security updates
Third-party infrastructure issues (Railway, Neon Database, Cloudflare)
Force majeure events (natural disasters, internet outages, etc.)

We make reasonable efforts to maintain service uptime but do not provide specific Service Level Agreements (SLAs) at this time. As a start-up, we rely on third-party infrastructure providers and cannot guarantee 100% uptime.

4. SUBSCRIPTION PLANS AND PRICING

4.1 Available Plans

Seer provides various subscription tiers, including Free Trial and paid plans. Comprehensive details regarding the specific features and limitations for each plan are displayed on our Pricing Page.

We may modify plan features, usage limits, or other plan characteristics from time to time. Material changes affecting an existing paid subscription will be communicated in advance and, unless required for legal, security, or operational reasons, will take effect no earlier than the commencement of your next billing cycle.

Current Pricing: For current subscription prices, billing cycles, and any promotional offers, please visit our website. All prices are inclusive of applicable GST at 18% and are listed in Indian Rupees (INR).

Price Changes: We reserve the right to change subscription pricing at any time. Existing subscribers will be notified of price changes via email at least 30 days before the new pricing takes effect. Price changes will apply only after your current billing period ends. You may cancel your subscription before the price change takes effect if you do not agree to the new pricing.

4.2 Pricing and GST

All prices displayed on our website are inclusive of 18% GST as per current Indian tax laws
GST rates are set by the Government of India and may change without notice
If GST rates change, we will adjust pricing accordingly to remain compliant with tax laws
Prices are in Indian Rupees (INR)

4.3 Free Trial Terms

The 14-day free trial is available once per salon business
No credit card is required to start the trial
Trial includes access to all features with limits (10 staff accounts, 2 shops)
Trial automatically expires after 14 days
To continue using the Service after trial expiration, you must subscribe to a paid plan
Creating multiple accounts to extend free trial is prohibited and may result in account termination

4.4 Billing and Payment

Subscriptions are billed in advance (monthly, quarterly, half-yearly, or yearly basis)
Billing occurs on the same day each period
Payments are processed securely through Razorpay Payment Gateway
We do not store your credit card, debit card, or bank account details
All payment information is handled directly by Razorpay (PCI-DSS compliant)

4.5 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
You will receive an email notification 7 days before your subscription renews, where applicable.
You are responsible for cancelling your subscription before the renewal date if you do not wish to continue.
If your payment method fails during auto-renewal, we will attempt to process payment again according to Razorpay's applicable retry process.

4.6 Payment Failures

If a subscription payment fails:

Razorpay may automatically retry payment processing according to its applicable payment and retry process.
You will receive email notifications about failed payment attempts.
If payment remains unsuccessful, your account may be downgraded to read-only access.
In read-only mode, you can view and export data but cannot log new services.
To restore full access, you must complete the required payment and reactivate your subscription.

4.7 Subscription Cancellation

You may cancel your subscription at any time from your account dashboard
Upon cancellation, you retain full access until the end of your current billing period
Your subscription will not auto-renew after the current period ends
No refunds will be issued for the remaining time in your billing period
See our Refund Policy for complete details

4.8 Account Access After Subscription Expires

Important Feature:

Even after your subscription expires, you can still:

Login to your account
View your historical data
Export your available business data in XLSX format
You will NOT be able to log new services or add staff

This allows you to retain access to your business data after your paid subscription ends, subject to the applicable data-retention and account-termination provisions of these Terms and our Privacy Policy.

5. USER RESPONSIBILITIES

5.1 Salon Owner Responsibilities

As the salon owner, you are responsible for:

Managing staff accounts (creation, deactivation)
Setting up services and commission rates correctly
Ensuring staff devices have the Seer PWA properly installed
Training staff on how to use Seer
Reviewing weekly settlement reports
Settling staff commissions as per your agreement with them
Maintaining accurate business records
Ensuring staff devices sync data when online

5.2 Data Accuracy

You are responsible for:

The accuracy of all data you enter into Seer
Service details, prices, and commission calculations
Customer information (if you choose to collect it)
Staff names and contact information

We are not responsible for any business decisions made based on inaccurate data entry.

5.3 Prohibited Uses

You may NOT use Seer to:

Store illegal, fraudulent, or harmful content
Violate any applicable laws or regulations
Infringe on intellectual property rights
Harass, abuse, or harm others
Attempt to hack, reverse engineer, or compromise the Service
Share your account with unauthorized users
Create fake service records for fraudulent purposes
Use automated tools to scrape or extract data beyond the export feature

5.4 Staff Device Security

Since staff devices store data locally for offline functionality:

You are responsible for ensuring staff devices are secured with PIN/password
You must ensure staff do not leave devices unlocked in public areas
You should enable device-level encryption if possible
You acknowledge that local data is not encrypted at rest by the Seer app

6. INTELLECTUAL PROPERTY

6.1 Ownership

Indraveen Technologies owns all rights, title, and interest in the Seer application, including:

Source code, design, and functionality
Trademarks, logos, and branding
Documentation and training materials
Algorithms and commission calculation logic

6.2 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use Seer for your salon business operations during the period in which your account is authorized to use the Service.

This license does NOT allow you to:

Resell, sublicense, or distribute Seer
Copy, modify, or create derivative works
Reverse engineer or decompile the application
Remove or modify any proprietary notices

6.3 Your Data

You retain all rights to your business data entered into Seer:

Customer records
Service history
Staff information
Commission records

You grant us a limited license to process this data solely to provide the Service to you.

7. DATA EXPORT AND PORTABILITY

7.1 Export Rights

You can export your data at any time:

In XLSX (Excel) format
Including all services, staff records, commissions, customer data
Even after your subscription expires

7.2 Export Process

Go to Settings → Backup → Export Data to generate a comprehensive XLSX file of all your business data.

8. PRIVACY AND DATA PROTECTION

Your use of Seer is subject to our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

You are generally the Data Fiduciary for customer and staff personal data that you enter into Seer for your salon's business operations.
Indraveen Technologies generally acts as a Data Processor for such data, processing it on your behalf to provide the Service.
Indraveen Technologies is the Data Fiduciary for personal data relating to your own Seer account and our direct relationship with you.
See our Privacy Policy for complete details on data collection, processing, retention, security, and data protection.

9. DISCLAIMERS

9.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We disclaim all warranties including:

Merchantability, fitness for a particular purpose
Non-infringement of third-party rights
Uninterrupted, error-free, or secure operation
Accuracy or reliability of commission calculations (you must verify)

9.2 No Tax or Legal Advice

Seer is a tool for managing salon operations. It is NOT:

Tax preparation software
Legal or financial advice
A substitute for professional accounting services

You are responsible for complying with all applicable tax laws and regulations.

9.3 Commission Calculations

While Seer automates commission calculations:

You are responsible for setting up correct commission rates
You must verify calculations before settling with staff
We are not liable for disputes arising from commission calculations
Final settlement decisions rest with you as the salon owner

10. LIMITATION OF LIABILITY

10.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDRAVEEN TECHNOLOGIES SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Staff disputes or commission disagreements
Data loss due to device failure or failure to sync
Service downtime or unavailability

10.2 Maximum Liability

To the maximum extent permitted by applicable law, our total aggregate liability for claims arising out of or relating to your use of Seer shall not exceed the total subscription fees actually paid by you to us during the 12 months immediately preceding the event giving rise to the claim.

10.3 Exceptions

These limitations do not apply to:

Our gross negligence or willful misconduct
Death or personal injury caused by our negligence
Liability that cannot be excluded by Indian law

11. INDEMNIFICATION

You agree to indemnify and hold harmless Indraveen Technologies from any claims, damages, losses, or expenses arising from:

Your violation of these Terms
Your violation of any laws or regulations
Staff disputes or commission disagreements
Customer data protection violations
Your failure to secure staff devices
Unauthorized access due to your negligence

12. MODIFICATIONS TO SERVICE AND TERMS

12.1 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

12.2 Terms Changes

We may update these Terms at any time. Material changes will be notified via:

Email to your registered email address (30 days advance notice)
Prominent notice in the app

Continued use of Seer after Terms changes constitutes acceptance.

13. TERMINATION

13.1 Termination by You

You may terminate your account at any time by:

Cancelling your subscription from your account dashboard
Emailing us at support@indraveentech.in with subject "Account Deletion Request"

Upon termination:

Your subscription will remain active until the end of your current billing period
You can export your data before termination takes effect
After termination, you have 30 days of read-only access
After 30 days, your account will be deactivated. Personal data that we are not required to retain will be deleted or anonymized in accordance with our Privacy Policy. Certain accounting, tax, GST, transaction, or other legally relevant records may be retained for the applicable statutory retention period, including up to 7 years or longer where required by applicable law or ongoing legal proceedings.

13.2 Termination by Us

We reserve the right to suspend or terminate your account immediately, without refund, if:

You violate these Terms of Service
You engage in illegal activities using the Service
You commit payment fraud or use stolen payment methods
You create multiple accounts to evade payment or extend free trials
You abuse or harass our support staff
You attempt to hack or compromise the Service
Your account remains in payment failure status for more than 30 days

13.3 Effect of Termination

Upon termination:

Your license to use the Service is immediately revoked
You must stop using the Service and uninstall the PWA from all devices
Personal data that we are not required to retain will be deleted or anonymized in accordance with our Privacy Policy. Certain accounting, tax, GST, transaction, or other legally relevant records may be retained for the applicable statutory retention period, including up to 7 years or longer where required by applicable law or ongoing legal proceedings.
You remain liable for any outstanding payment obligations

14. DISPUTE RESOLUTION AND GOVERNING LAW

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of India.

14.2 Jurisdiction

Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

14.3 Dispute Resolution Process

Before filing any legal action, you agree to first attempt to resolve disputes informally by contacting us at support@indraveentech.in. We will attempt to resolve the dispute within 30 days.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Indraveen Technologies regarding the Service.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Assignment

You may not assign these Terms without our written consent. We may assign these Terms to any successor entity.

15.4 Notices

For routine communications regarding the Service, including account, subscription, support, and operational matters, we may contact you through your registered email address or through the Seer application.

Formal legal notices intended to invoke legal rights or obligations under these Terms should be addressed to Indraveen Technologies and may be delivered through an appropriate legally recognized method of service. Our official email address for correspondence regarding such matters is:

Email: support@indraveentech.in

Nothing in this section limits any method of service or delivery that may be permitted or required under applicable law.

15.5 Language

These Terms are written in English. If we provide a translation (such as Tamil), the English version shall prevail in case of any conflict.

16. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Indraveen Technologies
Business Location: Selaiyur, Chennai - 600073, Tamil Nadu, India
Business Contact: +91 79047 54545
Email: support@indraveentech.in

Response Time: We typically respond within 1–2 business days during business hours, Monday to Saturday, 10:00 AM – 6:00 PM IST.

ACKNOWLEDGMENT

BY CREATING AN ACCOUNT, INSTALLING THE APP, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

END OF TERMS OF SERVICE

Version 1.1Last Updated: 10 August 2026Effective: 10 August 2026

1. INTRODUCTION AND ACCEPTANCE

Welcome to Seer, an offline-first salon management platform for salons and spas in Tamil Nadu, India.

These Terms of Service ("Terms", "Agreement") govern your access to and use of the Seer Progressive Web Application and website (collectively, the "Service") provided by Indraveen Technologies.

By creating an account, installing the app, or using any part of the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

Company Details:

Business Name: Indraveen Technologies
Business Location: Selaiyur, Chennai - 600073, Tamil Nadu, India
Business Contact: +91 79047 54545
Email: support@indraveentech.in

Governing Law: These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

2. ELIGIBILITY AND ACCOUNT REQUIREMENTS

2.1 Age Requirement

You must be at least 18 years of age to create an account and use the Service.

Important: Seer is designed for salon/spa business owners and involves managing staff data, services, and commission calculations.

2.2 Account Registration

To use the Service, you must:

Provide accurate, complete, and current information during registration
Provide a valid email address (this will be your login credential as the salon owner)
Create a strong password or authenticate via Google OAuth
Provide your salon name and address
Maintain and promptly update your account information to keep it accurate

2.3 Account Security

You are solely responsible for:

Maintaining the confidentiality of your password and login credentials
All activities that occur under your account
All staff accounts created under your salon
Notifying us immediately of any unauthorized access or security breach
Logging out from shared or public devices

2.4 One Account Per Salon

3. SERVICE DESCRIPTION

3.1 What Seer Provides

Seer is an offline-first Progressive Web Application (PWA) that enables salons and spas to:

Track services performed by staff members
Calculate staff commissions automatically
Generate weekly settlement reports
Record customer service history (optional)
Work offline (staff devices) and sync automatically when online
Export business data in XLSX format even after subscription expires
Manage multiple staff members with individual offline-capable logins
Maintain complete audit trail (no deletion, only cancellation of services)

3.2 Offline-First Architecture

Seer is designed specifically for staff to work without internet connectivity.

Owner Account:

Requires internet connection to login and access data
Data is stored on our servers
Can be accessed from any device

Staff Accounts:

Work completely offline after initial setup
Data is stored locally on staff devices using browser IndexedDB
Automatically syncs to server when internet connection is available
Requires accessing the app at least a couple of times while online for proper offline functionality

3.3 Service Availability

We strive to provide reliable and continuous access to the Service, but we do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to:

Scheduled maintenance (we will notify you in advance when possible)
Emergency maintenance or security updates
Third-party infrastructure issues (Railway, Neon Database, Cloudflare)
Force majeure events (natural disasters, internet outages, etc.)

4. SUBSCRIPTION PLANS AND PRICING

4.1 Available Plans

4.2 Pricing and GST

All prices displayed on our website are inclusive of 18% GST as per current Indian tax laws
GST rates are set by the Government of India and may change without notice
If GST rates change, we will adjust pricing accordingly to remain compliant with tax laws
Prices are in Indian Rupees (INR)

4.3 Free Trial Terms

The 14-day free trial is available once per salon business
No credit card is required to start the trial
Trial includes access to all features with limits (10 staff accounts, 2 shops)
Trial automatically expires after 14 days
To continue using the Service after trial expiration, you must subscribe to a paid plan
Creating multiple accounts to extend free trial is prohibited and may result in account termination

4.4 Billing and Payment

Subscriptions are billed in advance (monthly, quarterly, half-yearly, or yearly basis)
Billing occurs on the same day each period
Payments are processed securely through Razorpay Payment Gateway
We do not store your credit card, debit card, or bank account details
All payment information is handled directly by Razorpay (PCI-DSS compliant)

4.5 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
You will receive an email notification 7 days before your subscription renews, where applicable.
You are responsible for cancelling your subscription before the renewal date if you do not wish to continue.
If your payment method fails during auto-renewal, we will attempt to process payment again according to Razorpay's applicable retry process.

4.6 Payment Failures

If a subscription payment fails:

Razorpay may automatically retry payment processing according to its applicable payment and retry process.
You will receive email notifications about failed payment attempts.
If payment remains unsuccessful, your account may be downgraded to read-only access.
In read-only mode, you can view and export data but cannot log new services.
To restore full access, you must complete the required payment and reactivate your subscription.

4.7 Subscription Cancellation

You may cancel your subscription at any time from your account dashboard
Upon cancellation, you retain full access until the end of your current billing period
Your subscription will not auto-renew after the current period ends
No refunds will be issued for the remaining time in your billing period
See our Refund Policy for complete details

4.8 Account Access After Subscription Expires

Important Feature:

Even after your subscription expires, you can still:

Login to your account
View your historical data
Export your available business data in XLSX format
You will NOT be able to log new services or add staff

5. USER RESPONSIBILITIES

5.1 Salon Owner Responsibilities

As the salon owner, you are responsible for:

Managing staff accounts (creation, deactivation)
Setting up services and commission rates correctly
Ensuring staff devices have the Seer PWA properly installed
Training staff on how to use Seer
Reviewing weekly settlement reports
Settling staff commissions as per your agreement with them
Maintaining accurate business records
Ensuring staff devices sync data when online

5.2 Data Accuracy

You are responsible for:

The accuracy of all data you enter into Seer
Service details, prices, and commission calculations
Customer information (if you choose to collect it)
Staff names and contact information

We are not responsible for any business decisions made based on inaccurate data entry.

5.3 Prohibited Uses

You may NOT use Seer to:

Store illegal, fraudulent, or harmful content
Violate any applicable laws or regulations
Infringe on intellectual property rights
Harass, abuse, or harm others
Attempt to hack, reverse engineer, or compromise the Service
Share your account with unauthorized users
Create fake service records for fraudulent purposes
Use automated tools to scrape or extract data beyond the export feature

5.4 Staff Device Security

Since staff devices store data locally for offline functionality:

You are responsible for ensuring staff devices are secured with PIN/password
You must ensure staff do not leave devices unlocked in public areas
You should enable device-level encryption if possible
You acknowledge that local data is not encrypted at rest by the Seer app

6. INTELLECTUAL PROPERTY

6.1 Ownership

Indraveen Technologies owns all rights, title, and interest in the Seer application, including:

Source code, design, and functionality
Trademarks, logos, and branding
Documentation and training materials
Algorithms and commission calculation logic

6.2 License Grant

This license does NOT allow you to:

Resell, sublicense, or distribute Seer
Copy, modify, or create derivative works
Reverse engineer or decompile the application
Remove or modify any proprietary notices

6.3 Your Data

You retain all rights to your business data entered into Seer:

Customer records
Service history
Staff information
Commission records

You grant us a limited license to process this data solely to provide the Service to you.

7. DATA EXPORT AND PORTABILITY

7.1 Export Rights

You can export your data at any time:

In XLSX (Excel) format
Including all services, staff records, commissions, customer data
Even after your subscription expires

7.2 Export Process

Go to Settings → Backup → Export Data to generate a comprehensive XLSX file of all your business data.

8. PRIVACY AND DATA PROTECTION

Your use of Seer is subject to our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

You are generally the Data Fiduciary for customer and staff personal data that you enter into Seer for your salon's business operations.
Indraveen Technologies generally acts as a Data Processor for such data, processing it on your behalf to provide the Service.
Indraveen Technologies is the Data Fiduciary for personal data relating to your own Seer account and our direct relationship with you.
See our Privacy Policy for complete details on data collection, processing, retention, security, and data protection.

9. DISCLAIMERS

9.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We disclaim all warranties including:

Merchantability, fitness for a particular purpose
Non-infringement of third-party rights
Uninterrupted, error-free, or secure operation
Accuracy or reliability of commission calculations (you must verify)

9.2 No Tax or Legal Advice

Seer is a tool for managing salon operations. It is NOT:

Tax preparation software
Legal or financial advice
A substitute for professional accounting services

You are responsible for complying with all applicable tax laws and regulations.

9.3 Commission Calculations

While Seer automates commission calculations:

You are responsible for setting up correct commission rates
You must verify calculations before settling with staff
We are not liable for disputes arising from commission calculations
Final settlement decisions rest with you as the salon owner

10. LIMITATION OF LIABILITY

10.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDRAVEEN TECHNOLOGIES SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Staff disputes or commission disagreements
Data loss due to device failure or failure to sync
Service downtime or unavailability

10.2 Maximum Liability

10.3 Exceptions

These limitations do not apply to:

Our gross negligence or willful misconduct
Death or personal injury caused by our negligence
Liability that cannot be excluded by Indian law

11. INDEMNIFICATION

You agree to indemnify and hold harmless Indraveen Technologies from any claims, damages, losses, or expenses arising from:

Your violation of these Terms
Your violation of any laws or regulations
Staff disputes or commission disagreements
Customer data protection violations
Your failure to secure staff devices
Unauthorized access due to your negligence

12. MODIFICATIONS TO SERVICE AND TERMS

12.1 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

12.2 Terms Changes

We may update these Terms at any time. Material changes will be notified via:

Email to your registered email address (30 days advance notice)
Prominent notice in the app

Continued use of Seer after Terms changes constitutes acceptance.

13. TERMINATION

13.1 Termination by You

You may terminate your account at any time by:

Cancelling your subscription from your account dashboard
Emailing us at support@indraveentech.in with subject "Account Deletion Request"

Upon termination:

Your subscription will remain active until the end of your current billing period
You can export your data before termination takes effect
After termination, you have 30 days of read-only access
After 30 days, your account will be deactivated. Personal data that we are not required to retain will be deleted or anonymized in accordance with our Privacy Policy. Certain accounting, tax, GST, transaction, or other legally relevant records may be retained for the applicable statutory retention period, including up to 7 years or longer where required by applicable law or ongoing legal proceedings.

13.2 Termination by Us

We reserve the right to suspend or terminate your account immediately, without refund, if:

You violate these Terms of Service
You engage in illegal activities using the Service
You commit payment fraud or use stolen payment methods
You create multiple accounts to evade payment or extend free trials
You abuse or harass our support staff
You attempt to hack or compromise the Service
Your account remains in payment failure status for more than 30 days

13.3 Effect of Termination

Upon termination:

Your license to use the Service is immediately revoked
You must stop using the Service and uninstall the PWA from all devices
Personal data that we are not required to retain will be deleted or anonymized in accordance with our Privacy Policy. Certain accounting, tax, GST, transaction, or other legally relevant records may be retained for the applicable statutory retention period, including up to 7 years or longer where required by applicable law or ongoing legal proceedings.
You remain liable for any outstanding payment obligations

14. DISPUTE RESOLUTION AND GOVERNING LAW

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of India.

14.2 Jurisdiction

Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

14.3 Dispute Resolution Process

Before filing any legal action, you agree to first attempt to resolve disputes informally by contacting us at support@indraveentech.in. We will attempt to resolve the dispute within 30 days.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Indraveen Technologies regarding the Service.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Assignment

You may not assign these Terms without our written consent. We may assign these Terms to any successor entity.

15.4 Notices

Email: support@indraveentech.in

Nothing in this section limits any method of service or delivery that may be permitted or required under applicable law.

15.5 Language

These Terms are written in English. If we provide a translation (such as Tamil), the English version shall prevail in case of any conflict.

16. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Indraveen Technologies
Business Location: Selaiyur, Chennai - 600073, Tamil Nadu, India
Business Contact: +91 79047 54545
Email: support@indraveentech.in

Response Time: We typically respond within 1–2 business days during business hours, Monday to Saturday, 10:00 AM – 6:00 PM IST.

ACKNOWLEDGMENT

BY CREATING AN ACCOUNT, INSTALLING THE APP, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

END OF TERMS OF SERVICE