Shipping & Delivery Policy

Last Updated: 04 February 2026
Effective Date: 05 February 2026
Version: 1.0

1. Digital Delivery Only

Seer is a SaaS (Software as a Service) platform. We do not sell physical goods, and therefore no physical shipping is involved in our services.

2. Delivery of Services

2.1 Instant Activation

Upon successful payment for a subscription plan, your account will be automatically and immediately activated. You will receive a confirmation email at your registered email address with invoice details.

2.2 Access to Features

You can access the premium features of Seer immediately after payment confirmation by logging into your salon owner account.

For Staff Setup:

• Staff members need to access the app at least couple of times while online for proper offline functionality to work.
• Ensure all staff devices have stable internet connection during initial setup.

3. Delays or Issues

In the rare event that your account is not activated immediately after payment deduction:

1. Please check your email spam folder for the confirmation.
2. Log out and log back in to refresh your session.
3. If the issue persists, contact us immediately at support@indraveentech.in. We will resolve the issue within 24 hours.

4. Contact Us

For any issues regarding service delivery or account activation, please contact:

• Email: support@indraveentech.in
• Support Hours: Monday to Saturday, 10:00 AM to 8:00 PM IST